Reviews for The Pillowtop Factory

I would have wrote this review sooner but was too busy napping on our brand new mattress. Shane was very kind, practical, and honest, and not pushy! I called earlier in the week to see about delivery and he remembered me and had planned his schedule to ensure he’d deliver to us same day when we came in. Very reasonable prices and friendly customer service. We will be back to switch out the rest of the beds soon!

Was looking for a new mattress for a while. Shane helped me find the right one without being pushy. I respect that out of a salesman. Got a swift delivery and even took my old one. First nap was a good one. Woke refreshed and ready to go. Highly recommend.

Do yourself a favor and make an appointment with Shane! Our 4 yr old bed started to suck (yes only 4 yrs). The pillowtop had become flat and we found ourselves tossing and turning like crazy. Most nights I would remember waking up at least 5 times. This bed was not cheap at several thousand dollars too from a local BIG store. I won't mention their name but it rhymes with Smashley. Out of desperation, we made an appointment. Shane couldn't have been nicer. He listened to our needs and made suggestions. We went with the Black Pearl soft that they make locally. This was at 1230pm. He and his son went out of their way to bring it to our house at 845pm the SAME DAY. For them it was and hour and 15 minutes each way and knowing how bad our bed had become, made a special trip to get us in it same day. PLEASE go see this guy. Spend your money locally and support your community that supports you. Our new bed is fantastic. I slept like a rock last night Shane. Thanks so much for being a stand up guy. We'll be back.

Shane was incredibly helpful in assisting with our purchase of four mattresses and bed frames we needed in a pinch. Excellent service and delivery. He really came through for us. Highly recommend!

I've been sleeping on an 18" king size air mattress for a couple of years, which was not that great. I had less than 24 hours to prepare for emergency surgery, and couldn't stand the thought of one more night like that. I wanted a split king adjustible bed so that I could sit up without disturbing my partner. After I laid around for an hour deciding, Shane fit me into his already busy delivery schedule for the same day so I could get some real sleep before surgery. I took home some of his split king bamboo sheets to pre-wash. Shane and his worker were 10 minutes early and worked very hard to put the frames together and test them. I slept better than I have in several months! Now that I'm recovering, this bed is a lifesaver. I've been sleeping on my back, which I normally can't do, but with the adjustible frame and elevation, it works great for me. These Sealy mattresses are the most comfortable mattresses I've ever had. The bamboo sheets are wonderful. I absolutely LOVE this bed, and so does my partner. We have been joking that we never want to get out of bed again. THANK YOU Shane. I should have done this much sooner, but it's better late than never.